The Discursive Dimension of Employee Engagement and Disengagement

Table Of Contents

• Cover
• Title
• Copyright
• About the author
• About the book
• This eBook can be cited
• Table of Contents
• 1 Acknowledgements
• 2 Introduction
• 3 Theoretical grounding
• 3.1 Employee engagement and disengagement
• 3.2 A discursive approach to employee engagement and disengagement
• 3.3 Accounts and Decisions
• 3.4 Accounts
• 3.4.1 Accounts: different perspectives
• 3.4.2 Constructing an account in conversation
• 3.4.3 The relationship between self and account
• 3.4.4 Who is telling the account? Kahnemann’s “tyranny of the remembering self”
• 3.5 Decisions
• 3.5.1 Motives and vocabularies of motive. Different perspectives
• 3.5.1.1 Vocabularies of motive – the concept
• 3.5.1.2 Vocabularies of motive – main affordances in conversation
• 3.5.1.3 Vocabularies of motive as discourse achievements in different sociological studies
• 3.5.1.4 Vocabularies of motive for divorce as a type of disengagement
• 3.5.1.5 The plurality of vocabularies of motive
• 3.5.2 Definitions and re-definitions of situations
• 3.5.2.1 W. I. Thomas and the definition of the situation
• 3.5.2.2 R. K. Merton and the self-fulfilling prophecy
• 4 Methodology
• 4.1 Overview
• 4.2 Interview analysis
• 4.2.1 Vocabularies of motive that justify respondents’ actions of keeping and leaving jobs
• 4.2.2 Rhetorical features that strengthen respondents’ justificatory discourse
• 4.2.2.1 Humor and irony
• 4.2.2.2 Contrast structures and categorization
• 5 Interview accounts of keeping and leaving jobs
• 5.1 Emotional sequence
• 5.1.1 Emotional sequence of leaving – from enthusiasm to disappointment
• 5.1.2 Emotional sequence of staying – from enthusiasm to perseverance
• 5.2 Types of characters in the employees’ accounts
• 5.3 Vocabularies of motive for staying and leaving
• 5.3.1 Types of vocabularies of motive for engagement and staying
• 5.3.1.1 Vocabularies of interactions
• 5.3.1.2 Vocabularies of challenges and learning new stuff
• 5.3.1.3 Vocabularies of staying: “out of ego”
• 5.3.1.4 Vocabularies for emotional attachment: one job, one love
• 5.3.2 Types of vocabularies of motive for disengagement and leaving
• 5.3.2.1 Vocabularies of interactions
• 5.3.2.2 Vocabularies of physical burnout
• 5.3.2.3 Vocabularies of having a dysfunctional relationship with the job
• 5.3.3 Money – a bridging vocabulary of motive
• 5.4 Rhetorical features in the analyzed accounts – self-repair work, irony and contrast structures
• 5.4.1 Irony and humor
• 1) The persuasive effect
• 2) Group affiliation
• 3) Evaluation
• 4) Decommitment/ retractability
• 5.4.2 Contrast structures
• 1) Paradoxes of pretending
• 2) Standard pattern rule anomalies
• 3) Normatively generated anomalies
• 5.4.3 Self-repair work as discourse achievement
• 6 Conclusions
• 7 References
• Studies in Politics, Security and Society