Systems-thinking for Safety
A short introduction to the theory and practice of systems-thinking.
Summary
The premise is both unoriginal and original. Unoriginal, because it stands on the shoulders of systems-thinking pioneers – Barry Turner, Bruno Latour, Charles Perrow, Erik Hollnagel, Diane Vaughan and other luminaries. Original, because it is populist: The Systems-thinking for Safety series shows how theoretical insights can help make the world a safer place. Potentially, the series as a whole, and this manifesto text, have agency.
True to its mission to affect change, the book uses case studies to demonstrate how systems-thinking can help stakeholders learn from incidents, accidents and near-misses. The case studies of, for example, the Piper Alpha and Deepwater Horizon offshore disasters, the Lac-Mégantic rail disaster, the Fukushima Daiichi nuclear disaster, the United States Navy collisions and the Grenfell Tower fire, demonstrate the universal applicability of systems-thinking. The manifesto argues that the systems-thinking informed approach to incident, accident and near-miss investigation, while resource intensive and effortful, produces tangible safety benefits and, by ensuring that «right is done», delivers justice and closure.
Excerpt
Table Of Contents
- Cover
- Title
- Copyright
- About the author(s)/editor(s)
- About the book
- This eBook can be cited
- Contents
- List of figures
- List of tables
- Preface
- Acknowledgements
- Introduction
- Chapter1 Systems-thinking
- Chapter2 Systems-thinking in practice
- Chapter3 A case study in systems-thinking
- Conclusions
- Glossary of terms
- Bibliography
- Index
Figure 1. The network space: how systems theory conceptualises socio-technical systems
Figure 2. Actor-network theory (ANT) conceptualises a socio-technical system as a hybrid-collectif of stories and things
Figure 3. Almost 80 per cent of China’s coal mines are unregulated. Entrance to a small mine
Figure 4. Dryden: the causal soup (not an exhaustive list of actants)
Figure 5. In happier times: Nimrod XV230 at the 2005 Waddington Air Show, England
Figure 6. RAF Nimrod XV230 loss: the causal soup (not an exhaustive list of actants)
Figure 7. Possible depths of analyses in a systems-thinking-informed investigation
Figure 8. The USS John S. McCain
Figure 9. A severely damaged USS John S. McCain limping towards Changi Naval Base in the Republic of Singapore
Figure 10. Helicopter mission over the inundation caused by the tsunami
Figure 11. Windscale – site of Britain’s most serious nuclear accident
Figure 12. Mindlessness in respect of design and operation increases system vulnerability
Figure 13. Mindfulness is positively linked to safety
Figure 14. International Atomic Energy Agency experts walk the Fukushima Daiichi site post-disaster
Figure 15. Rigs in the Cromarty gas field photographed in untypical weather. Turbulence in the Middle East in ← ix | x → the 1960s and 1970s incentivised the rapid exploitation of local oil and gas reserves, even in the unforgiving North Sea
Figure 16. In the same way that gas-guzzlers were a product of the era of cheap oil, the Piper Alpha disaster was in part a product of the oil-shocks of the 1970s, Reaganomics and Thatcherism
Figure 17. Statistics pertaining to death and injury should be considered against a range of factors, including the scale, complexity and adverse operating conditions of the North Sea oil and gas industry. Rigs and pipelines require constant maintenance
Figure 18. The rig sank thirty-six hours after the initial explosion
Figure 19. The Line Operations Safety Audit virtuous circle, from resourcing the audit to organisational change
Figure 20. Adverse events have complex origins
Figure 21. An obscenity in the world’s fifth largest economy?
Figure 22. The charred hulk of Grenfell Tower photographed nearly eleven months after the fire
Figure 23. Edwards’s innovative SHEL(L) model of aviation as a socio-technical system
Figure 24. In the Cold War motion-picture classic Fail-Safe, a malfunction in a tightly coupled, high-speed command-and-control computer sees a fleet of Convair B-58s tasked to destroy Moscow
Table 1. Elements of a positive safety culture
Table 2. How a LOSA is performed
Table 3. LOSA’s TOCs
In a paper titled Advancing socio-technical systems thinking: A call for bravery, Davis, Challenger, Jayewardene and Clegg (2014: 171) observed: ‘Whilst [socio-technical systems thinking] has made an impact, we argue that we need to be braver, encouraging the approach to evolve and extend its reach. In particular, we need to: extend our conceptualization of what constitutes a system [and] apply our thinking to a much wider range of complex problems’. This is my contribution to Davis, Challenger, Jayewardene and Clegg’s call-to-arms.
The author would like to thank everyone from the world of aviation who has helped him over the last twenty years. Aviation has changed the world for the better. Long may it thrive.
Details
- Pages
- XVI, 154
- Publication Year
- 2019
- ISBN (PDF)
- 9781788747004
- ISBN (ePUB)
- 9781788747011
- ISBN (MOBI)
- 9781788747028
- ISBN (Softcover)
- 9781788743778
- DOI
- 10.3726/b15870
- Language
- English
- Publication date
- 2019 (June)
- Keywords
- Systems-thinking Complexity Safety
- Published
- Oxford, Bern, Berlin, Bruxelles, New York, Wien, 2019. XVI, 154 pp., 24 fig. b/w, 3 tables
- Product Safety
- Peter Lang Group AG