Help & Support

eBook User Guides

Download our User Guide for librarians

Download our User Guide for students and academics

 

Frequently Asked Questions

Peter Lang's online platform has been built to provide librarians with all the necessary tools to serve their users and offers a range of services for libraries worldwide:

  • DRM-free eBooks, eContent is watermarked
  • 24/7 unrestricted access to your eContent
  • Unlimited access
  • Easy-to-use Access Management System
  • Access through IP, Athens or Shibboleth Authentication
  • Multiple administrative users
  • Tailored personalization of eContent with institutional details
  • Free and straightforward access to MARC records
  • COUNTER4-compliant usage statistics
  • Cross Ref (DOIs created at book level for citation linking)
  • Web responsive design

How can I update IP changes?

Libraries can easily save time by updating Library IPs by themselves.

  1. Go to the Peter Lang Access Management System
  2. Enter your administrator username (normally your email address) and password
  3. Go to Access
  4. Change your IPs

If you have forgotten your password, click ‘Forgot your password?’ and enter your username to recover your password.

How can I access usage reports?

To access your usage reports:

  1. Go to the Peter Lang Access Management System
  2. Enter your administrator username (normally your email address) and password
  3. Go to Reports
  4. Download your usage report

If you have forgotten your password, click ‘Forgot your password?’ and enter your username to recover your password.

For further support, please contact us.