@book { InterculturalMiscommunicationPastandPresent,
    title = "Intercultural Miscommunication Past and Present",
    author = "Barbara {Kryk-Kastovsky}",
    year = "2012",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    doi = "10.3726/978-3-653-01353-5",
    url = "https://www.peterlang.com/document/1045918"
}