@book { TheCommunicationStrategyHandbook,
    title = "The Communication Strategy Handbook",
    author = "Betteke {van Ruler} and Frank {Körver}",
    year = "2019",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    doi = "10.3726/b13518",
    url = "https://www.peterlang.com/document/1057051"
}