@book { TheBasisofManagementinPublicOrganizations,
    title = "The Basis of Management in Public Organizations",
    author = "Dalton S. {Lee}",
    year = "2021",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    url = "https://www.peterlang.com/document/1078679"
}