@book { MenschComputerundKommunikation, title = "Mensch, Computer und Kommunikation", subtitle = "Theoretische Verortungen und empirische Befunde", author = "Joachim {Höflich}", year = "2003", publisher = "Peter Lang Verlag", address = "Berlin, Germany", url = "https://www.peterlang.com/document/1094120" }