@book { WorkflowManagementinderbetrieblichenPersonalwirtschaft,
    title = "Workflow-Management in der betrieblichen Personalwirtschaft",
    author = "Klaus {Koch}",
    year = "2003",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1095298"
}