@book { BankbetrieblichesWissensmanagement,
    title = "Bankbetriebliches Wissensmanagement",
    subtitle = "Entwicklung, Akquisition und Transfer der Unternehmensressource Wissen in Kreditinstituten",
    author = "Alexander {Westenbaum}",
    year = "2003",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1095473"
}