@book { ComunicacininterculturalenAmricaLatina,
    title = "Comunicación intercultural en América Latina",
    subtitle = "¿Del conflicto al diálogo?",
    author = "Eva {Gugenberger}",
    year = "2003",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1096065"
}