@book { AccessibilityandQualityofHealthServices,
    title = "Accessibility and Quality of Health Services",
    subtitle = "Proceedings of the 28 th  Meeting of the European Working Group on Operational Research Applied to Health Services (ORAHS), Rio de Janeiro (Brazil), July 28 th  - August 2 nd , 2002",
    author = "Mario Jorge {Ferreira De Oliveira}",
    year = "2004",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1097425"
}