@book { TacklingtheIntractable,
    title = "Tackling the Intractable",
    subtitle = "Palestinian Refugees and the Search for Middle East Peace",
    author = "Michael {Chiller-Glaus}",
    year = "2007",
    publisher = "Peter Lang Verlag",
    address = "Lausanne, Switzerland",
    url = "https://www.peterlang.com/document/1102550"
}