@book { AntiandProSocialCommunication, title = "Anti and Pro-Social Communication", subtitle = "Theories, Methods, and Applications", author = "Terry A. {Kinney} and Maili {Pörhölä}", year = "2009", publisher = "Peter Lang Verlag", address = "New York, United States of America", url = "https://www.peterlang.com/document/1106116" }