@book { LehrevaluationundStudiensituationanderUniversittInnsbruck,
    title = "Lehrevaluation und Studiensituation an der Universität Innsbruck",
    subtitle = "Bologna Prozess – Universitätsgesetz – Qualitätsmanagement",
    author = "Wolfgang {Schafferer}",
    year = "2010",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1106833"
}