@book { MarketingProgrammeandProcessStandardisation, title = "Marketing Programme and Process Standardisation", subtitle = "An Empirical Investigation of Marketing Standardisation and its Contingency Factors in the US Market", author = "Tobias {Richter}", year = "2012", publisher = "Peter Lang Verlag", address = "Berlin, Germany", url = "https://www.peterlang.com/document/1108939" }