@book { ArgumentativeandAggressiveCommunication, title = "Argumentative and Aggressive Communication", subtitle = "Theory, Research, and Application – Third edition", author = "", year = "2014", publisher = "Peter Lang Verlag", address = "New York, United States of America", doi = "10.3726/978-1-4539-1410-6", url = "https://www.peterlang.com/document/1109518" }