@book { HandbookfortheCrisisCommunicationCenter,
    title = "Handbook for the Crisis Communication Center",
    author = "Bolanle A. {Olaniran} and Juliann C. {Scholl}",
    year = "2018",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    doi = "10.3726/978-1-4539-1759-6",
    url = "https://www.peterlang.com/document/1109638"
}