TY  - BOOK
AU  - Alexander Lyon
PY  - 2019
CY  - New York, United States of America
PB  - Peter Lang Verlag
SN  - 9781453918753
TI  - Case Studies in Courageous Organizational Communication
T2  - Research and Practice for Effective Workplaces
DO  - 10.3726/978-1-4539-1875-3
UR  - https://www.peterlang.com/document/1109662
N2  - Alexander Lyon presents 31 case studies in organizational communication that explore issues of courageous communication. Through case studies on many well-known organizations such as Google, the Miami Dolphins, NASA, Comcast, the Boy Scouts of America, Netflix, Taco Bell, Massachusetts General Hospital, Merck Pharmaceuticals, and others, the book articulates a communication-based model of courage around four themes: Courageous communication is collaborative, upward, transparent, and engaging. The book presents both effective and cautionary portraits of organizations as they responded to complex issues. It situates the case studies in existing literature and provides practical guidance for enacting courageous communication in professional settings.
KW  - Organizational Communication, Ethics, Courage, Case studies
LA  - English
ER  -