@book { CrisisCommunicationCaseStudiesonCOVID19,
    title = "Crisis Communication Case Studies on COVID-19",
    subtitle = "Multidimensional Perspectives and Applications",
    author = "Mildred {Perreault} and Sarah {Smith-Frigerio}",
    year = "2024",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    doi = "10.3726/b18897",
    url = "https://www.peterlang.com/document/1297882"
}