@book { QualittsmanagementinProzessenimGesundheitssektor, title = "Qualitätsmanagement in Prozessen im Gesundheitssektor", author = "Walter {Leal Filho}", year = "2025", publisher = "Peter Lang Verlag", address = "Berlin, Germany", doi = "10.3726/b22826", url = "https://www.peterlang.com/document/1587994" }