@book { MakingSoftwareTeamsEffective,
    title = "Making Software Teams Effective",
    author = "Chaehan {So}",
    year = "2011",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    doi = "10.3726/978-3-653-00451-9",
    url = "https://www.peterlang.com/document/1044326"
}