@book { CreatingPublicTrust,
    title = "Creating Public Trust",
    author = "Barbara {Kozuch} and Zbyslaw {Dobrowolski}",
    year = "2014",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    doi = "10.3726/978-3-653-02970-3",
    url = "https://www.peterlang.com/document/1046441"
}