@book { KommunikativeRoutinen, title = "Kommunikative Routinen", author = "Leena {Kolehmainen} and Hartmut E. H. {Lenk} and Liisa {Tiittula}", year = "2014", publisher = "Peter Lang Verlag", address = "Berlin, Germany", doi = "10.3726/978-3-653-04124-8", url = "https://www.peterlang.com/document/1048294" }