@book { DataDrivenProblemSolvinginInternationalBusinessCommunication, title = "Data-Driven Problem-Solving in International Business Communication", author = "Alexander {Zielonka}", year = "2017", publisher = "Peter Lang Verlag", address = "Berlin, Germany", doi = "10.3726/b11200", url = "https://www.peterlang.com/document/1050299" }