@book { StrategicPlanningforPublicRelations, title = "Strategic Planning for Public Relations", author = "Tricia {Hansen-Horn} and Adam E. {Horn}", year = "2013", publisher = "Peter Lang Verlag", address = "New York, United States of America", doi = "10.3726/978-1-4539-1264-5", url = "https://www.peterlang.com/document/1051303" }