@book { QualityAssuranceinHigherEducationinSouthernAfrica,
    title = "Quality Assurance in Higher Education in Southern Africa",
    author = "Ephraim {Mhlanga}",
    year = "2013",
    publisher = "Peter Lang Verlag",
    address = "Oxford, United Kingdom",
    doi = "10.3726/978-3-0353-0461-9",
    url = "https://www.peterlang.com/document/1052642"
}