@book { Pratiquescommunicativesdelamdiation,
    title = "Pratiques communicatives de la médiation",
    author = "Michele {De Gioia}",
    year = "2014",
    publisher = "Peter Lang Verlag",
    address = "Lausanne, Switzerland",
    doi = "10.3726/978-3-0352-0269-4",
    url = "https://www.peterlang.com/document/1052981"
}