@book { IchhabeSieleidernichtverstanden,
    title = "«Ich habe Sie leider nicht verstanden.»",
    author = "Evelyn {Thar}",
    year = "2015",
    publisher = "Peter Lang Verlag",
    address = "Lausanne, Switzerland",
    doi = "10.3726/978-3-0351-0834-7",
    url = "https://www.peterlang.com/document/1053270"
}