@book { PragmaticandCrossCulturalCompetences, title = "Pragmatic and Cross-Cultural Competences", author = "Thomas {Szende} and George {Alao}", year = "2019", publisher = "Peter Lang Verlag", address = "Bruxelles, Belgium", doi = "10.3726/b15836", url = "https://www.peterlang.com/document/1056865" }