@book { NegotiatingDiversity,
    title = "Negotiating Diversity",
    author = "Alain-G. {Gagnon} and José-Maria {Sauca}",
    year = "2014",
    publisher = "Peter Lang Verlag",
    address = "Bruxelles, Belgium",
    doi = "10.3726/978-3-0352-6442-5",
    url = "https://www.peterlang.com/document/1067537"
}