@book { TheLanguageofConferencing,
    title = "The Language of Conferencing",
    author = "Eija {Ventola} and Celia {Shalom} and Susan {Thompson}",
    year = "2021",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1093062"
}