@book { InternationalPerspectivesonBusinessCommunication,
    title = "International Perspectives on Business Communication",
    author = "Axel {Satzger} and Gina {Poncini}",
    year = "2021",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1095099"
}