@book { GesprchsfibelfrinterkulturelleKommunikationinBehrden,
    title = "Gesprächsfibel für interkulturelle Kommunikation in Behörden",
    author = "Astrid {Porila} and Jan D. {TenThije}",
    year = "2021",
    publisher = "Meidenbauer",
    address = ", Germany",
    url = "https://www.peterlang.com/document/1105776"
}