@book { Multinationalandinterculturalservicesorganisationsandtheintegrationinfrontofglobalclients,
    title = "Multi-national and intercultural services organisations and the integration in front of global clients",
    author = "Christoph O.-Ph. {Frhr. von Gamm}",
    year = "2021",
    publisher = "Peter Lang Verlag",
    address = "Berlin, Germany",
    url = "https://www.peterlang.com/document/1108074"
}