@book { CommunicationforFamiliesinCrisis,
    title = "Communication for Families in Crisis",
    author = "Fran C. {Dickson} and Lynne M. {Webb}",
    year = "2021",
    publisher = "Peter Lang Verlag",
    address = "New York, United States of America",
    url = "https://www.peterlang.com/document/1108579"
}