@book { CaseStudiesofNonprofitOrganizationsandVolunteers, title = "Case Studies of Nonprofit Organizations and Volunteers", author = "Jennifer {Mize Smith} and Michael W. {Kramer}", year = "2014", publisher = "Peter Lang Verlag", address = "New York, United States of America", doi = "10.3726/978-1-4539-1483-0", url = "https://www.peterlang.com/document/1118281" }