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Motivation, Knowledge, Skills / 3rd Edition

Sherwyn P. Morreale, Brian Spitzberg and Kevin Barge

Now in its third edition, Communication: Motivation, Knowledge, Skills (previously Human Communication: Motivation, Knowledge, and Skills) is a textbook for the basic (hybrid) communication course at 2- and 4-year colleges and universities.

Beginning with the premise that all forms of communication can be important, this text helps students develop a framework for choosing communication messages and behaviors that will allow them to communicate competently in any situation. Through a theoretically-based and skills-oriented approach, the text emphasizes the basic themes of motivation, knowledge, and skills across the contexts of interpersonal communication, small group communication, public speaking, and computer-mediated communication and mass communication. Building on the success of the first two editions, this third edition is unique in that it:

– Features the collaborative work of three recognized experts in the communication discipline, each of whom is a specialist in one of the three areas covered in the hybrid iteration of the basic communication course: Interpersonal communication, Brian H. Spitzberg; Small group communication, J. Kevin Barge; Public speaking, Sherwyn P. Morreale.

– Offers a unified approach to the basic processes of human communication based on a communication competence model pioneered by Brian H. Spitzberg.

– Includes extensive coverage of mediated competence and mass communication.

In addition to theoretically based but accessible content, all chapters have features designed to enhance teaching and learning. These include the story of a student experience that opens each chapter and is discussed and used to illustrate the chapter’s content; tables and boxes related to important topics presented to intrigue student readers and «lock in learning»; self-assessment tools students can use to evaluate their own motivation, knowledge, and skills related to real-world situations; and knowledge-building discussion questions and competence activities for home assignments or in-class groups at the conclusion of each chapter.

A new Test Bank to accompany the third edition is available to instructors as a free PDF. Please email to obtain a copy of this highly valid and reliable assessment resource. In addition, the lead author, Sherwyn Morreale, is happy to participate in a Q&A session with students via a video call every semester that the book is used. To arrange this, please email the author directly at


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Author Index


: . 377 Frey, L. R., 21, 197 Friedman, H. S., 169 Friesen, W., 108 Frieze, I. H., 138, 149 Frymier, A. B., 171, 273 Garrido, E., 109 Gehrau, V., 329, 350 Genard, G., 318 Gentry, M., 273 George, J. F., 349 Gerbner, G., 331, 349 Gergen, K. J., 67 Gibb, J., 127, 217 Gibson, J., 244 Giddens, A., 67 Ginnett, R., 197 Gladwell, M., 108 Goberman, A., 273 Goby, V., 127 Goethals, G. R., 217 Goodall, H. L., 21 Goodman, J., 319 Gooty, J., 108 Gordon, W. T., 349 Gore, J., 108 Gorski, S., 318 Gould, S. J., 67 Gouran, D. S., 197 Granka, L., 109 Grau, J., 127 Greene, J. O., 42, 149, 295 Greene, R. W., 138, 149 Gregg, B., 273 Griffin, C., 244 Gross, M. A., 169 Gudykunst, W. B., 67 Guerrero, L. K., 108, 169 Guran, E. L., 348 Hackman, M. Z., 318 Halbe, D., 87 Hale, J. L., 108 Hall, A. E., 149 Hall, E. T., 101, 108 Hall, T. E., 294 Hammon, D., 170 Hancock, J. T., 350 Hanson, T., 244 Harrison, K., 349 Harrison, S. J., 21 Harvey, J., 109 Harwood, J., 170 Haumer, F., 108 Hawkes, L., 127 Hawkins, K., 170 Hayakawa, S. I., 78, 87 Haydock, T., 273 Hazard, B., 264, 273 Hazel, M., 349 Heen, S., 217 Heidlebaugh, N., 245 Heifetz, R. A., 217 Heisel, A. D., 42, 109, 149 Henman, L. D., 197, 217 Henry, W., 42, 244, 350 Herrero, C., 109 Hertel, R. J., 170 Higgins, E., 108 Hirdes,...

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