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Case Studies of Nonprofit Organizations and Volunteers

Edited By Jennifer Mize Smith and Michael W. Kramer

Given the increasing presence of nonprofit organizations and their impact upon American society, colleges and universities are recognizing the need to offer courses and programs to train current and future employees, volunteers, and supporters of the nonprofit sector.
This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.
This collection offers a unique glimpse into everyday issues and challenges related to working in and with nonprofit organizations, making it a valuable resource for undergraduate and graduate courses in nonprofit management, nonprofit communication, voluntarism, philanthropic studies, and social entrepreneurship. Each case also addresses a broader conceptual or theoretical framework of organizational studies, making it appropriate in other organizational communication courses as well.

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Preface

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Given the increasing presence of nonprofit organizations and their impact upon American society, it is not surprising that colleges and universities are recognizing the need to offer courses and programs to train current and future employees, vol- unteers, and supporters of the nonprofit sector. However, despite the proliferation in nonprofit courses and programs, much of the current nonprofit literature is prescriptive and aimed toward practitioners. In contrast, this book takes a more descriptive approach and is designed for those who teach undergraduate and graduate courses related to the nonprofit sector and civil society organizations, including nonprofit management, nonprofit communication, voluntarism, and philanthropic studies. Each case study is a unique teaching tool that explores multiple organizational and communicative issues for readers to ponder, question, and discuss. Multiple stakeholder perspectives are represented, along with multiple concepts. Perhaps more importantly, each chapter tells a story that reflects the kind of work—both rewarding and challenging—that goes on every day in nonprofit or- ganizations across America. At the very least, we hope that readers will take away a greater understanding of nonprofit and volunteer work. Greater still, we hope that readers will see themselves in one of the stories and be inspired to pursue their own role in a nonprofit context as a leader, volunteer, or donor. viii | preface and acknowledgments a c k n o w l e d g m e n t s We want to thank Mary Savigar, senior acquisitions editor for Peter Lang Publish- ing, who saw the...

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