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Case Studies of Nonprofit Organizations and Volunteers

Edited By Jennifer Mize Smith and Michael W. Kramer

Given the increasing presence of nonprofit organizations and their impact upon American society, colleges and universities are recognizing the need to offer courses and programs to train current and future employees, volunteers, and supporters of the nonprofit sector.
This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.
This collection offers a unique glimpse into everyday issues and challenges related to working in and with nonprofit organizations, making it a valuable resource for undergraduate and graduate courses in nonprofit management, nonprofit communication, voluntarism, philanthropic studies, and social entrepreneurship. Each case also addresses a broader conceptual or theoretical framework of organizational studies, making it appropriate in other organizational communication courses as well.


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Author Biographies


Lindsey B. Anderson (Ph.D., Purdue University) is an assistant professor in the Department of Communication at the University of Maryland, College Park. She is interested in examining the intersections of communication, age, and emotion in the workplace. Her research has appeared in such outlets as the Journal of Public Relations Review, Management Communication Quarterly, Communication Yearbook, Communication Research Reports, and the Journal of Professional Communication. Lindsey can be reached at Jane Stuart Baker (Ph.D., organizational communication, Texas A&M University) is an assistant professor in the Department of Communication at the Univer- sity of Alabama. Her research focuses on organizational discourse, conflict, and group communication. Her recent work has appeared in Research Methods for Studying Small Groups: A Behind-the-Scenes Guide (Taylor & Francis, 2012), Case Studies in Organizational Communication: Ethical Perspectives and Prac- tices (Sage, 2012), and Reframing Difference in Organizational Communication Studies: Research, Pedagogy, and Practice (Sage, 2011). She may be contacted at Jessica Martin Carver (M.A., communication, Western Kentucky University) is a director of development for the College of Education and Behavioral Sciences at Western Kentucky University. She also teaches part-time in the Department of Communication. Her research focuses on both metaphors and tensions in 194 | author biographies higher education fundraising. This focus lead to a presentation at Southern States Communication Association Convention on her qualitative study dealing with metaphors in higher education development and a separate comprehen- sive thesis on metaphors and tensions within the profession of higher education fundraising. She has also presented...

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