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Case Studies of Nonprofit Organizations and Volunteers

Edited By Jennifer Mize Smith and Michael W. Kramer

Given the increasing presence of nonprofit organizations and their impact upon American society, colleges and universities are recognizing the need to offer courses and programs to train current and future employees, volunteers, and supporters of the nonprofit sector.
This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.
This collection offers a unique glimpse into everyday issues and challenges related to working in and with nonprofit organizations, making it a valuable resource for undergraduate and graduate courses in nonprofit management, nonprofit communication, voluntarism, philanthropic studies, and social entrepreneurship. Each case also addresses a broader conceptual or theoretical framework of organizational studies, making it appropriate in other organizational communication courses as well.


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Author Index


Albert, S. A. 120 Allan, P. 191 Allen, B. J. 190–191 Anderson, L. B. x, 4, 60–65, 193 Ashcraft, K. L. 46 Ashforth, B. E. 106, 184 Aust, P. 32 Baker, J. S. x, 5, 115–120, 193 Balser, D. 106 Bass, B. M. 87 Benoit, W. L. 37–38 Bidee, J. 113–114 Bisel, R. S. 18 Blumenthal, B. 24 Boden, D. 80 Boezeman, E. J. 106 Bradshaw, P. 93 Brinker, E. 38 Brown, W. A. 158 Burnside-Lawry, J. 106 Carver, J. 24 Carver, J. M. xi, 5, 147–152, 193 Cheney, G. 120, 168, 174 Clair, R. P. x, 4, 60–65, 194 Cochran, A. C. 93 Coles, R. 168 Dees, J. G. 71 Deetz, S. A. 174 Dempsey, S. E. 65 D’Enbeau, S. x, 4, 41–46, 194 Drew, S. K. 65 Drumheller, K. ix, 4, 33–38, 194 Dutta, M. J. 143 Fairhurst, G. T. 113–114 Farmer, S. M. 126 Finnegan, C. A. 65 Fletcher, K. xi, 5, 131–137, 195 Freedman, M. 168 Fussell Sisco, H. 38 Ganesh, S. 58 Gao, M. H. xi, 5, 131–137, 195 Garner, J. T. 71 Gerlich, R. N. ix, 4, 33–38, 195 Gilpin, D. R. 106 Ginossar, T. x, 4, 47–52, 196 206 | author index Gist, A. N. xi, 6, 186–191, 196 Greenhaus, J. H. 152 Hansen, A. x, 5, 75–81, 196 Haski-Leventhal, D. 126 Hirokawa, R. Y. 87, 99 Huffman, T. ix, 4, 26–32, 196 Hunt, S. D. 168...

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