Peer Tutoring and Communication Practice
Case 11. Tutor Observations as a Tool for Creating a Supportive and Productive Tutoring Environment Cassandra A. Book and Maureen McCoy
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TUTOR OBSERVATIONS AS A TOOL FOR CREATING A SUPPORTIVE AND PRODUCTIVE TUTORING ENVIRONMENT
Cassandra A. Book and Maureen McCoy
At one center, the center director and tutor coordinator conduct observations of staff members each semester. Their observations have proven to be useful in enhancing the quality of their peer tutoring services, as the observations become a communication tool for the education and assessment of tutors. This case explains the process.
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