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Communicating Advice

Peer Tutoring and Communication Practice

Edited By Wendy Atkins-Sayre and Eunkyong L. Yook

Although competent peer tutoring depends heavily on knowledge within the particular discipline, there is certainly more to the process than subject knowledge alone. One of the most important components of tutoring in any academic area is effective communication. Research in the area of communication studies is relevant to all areas of tutoring, but is often only a minor component of peer tutoring training. This book brings together tutoring center experts and communication experts to provide research-based advice for training peer and near-peer tutors. With a broad audience in mind, these experts translate research from the fields of communication and pedagogy into advice that can be used for tutoring in any field. Peer tutoring centers or pedagogy courses in any discipline will find this book to be an effective discussion tool for encouraging tutors to consider the importance of how they communicate their advice to students.
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Chapter 6. Working with Diverse Clientele Patricia R. Palmerton


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Patricia R. Palmerton

It is clear that our institutions of higher education are becoming increasingly diverse. In 1990, 77.5% of undergraduate students enrolled in degree granting institutions were White, 20.6% were Black, 9.6% were Hispanic, 6.1% were Asian/Pacific Islander, and .08% were American Indian/Alaska Native. In 2010, 60.3% of students were White, 37.5% Black, 14.8% Hispanic, 14.1% Asian/Pacific Islander, and 1% American Indian/Alaska Native (Digest of Education Statistics, 2011). In 2008–09, over 671,000 students in the United States were international students, 3.7% of the student population (IIE Network, 2010). Students who are first generation Americans from immigrant families are increasingly becoming part of the higher education demographic. The challenges and opportunities for helping all students understand more about multicultural interactions are abundant.

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