Show Less

Basics of Organizational Writing

A Critical Reading Approach

Series:

Yeonkwon Jung

This book is a study of social interaction in organizational writing, looking at how and why members of specific groups use language in the ways they do. It shows how the discursive practices of writing shape and influence behavior of an organization’s members and their perceptions and judgments of what they consider in reality as criteria for the practices. It investigates the products of organizational communication, including the situatedness of language and its consequences, and particular language features seen as signaling contextual presuppositions, or shared meanings, providing an interpretive framework for understanding written organizational discourse.
This book bases on data-driven approach rather than practice-driven or theory-driven approach, as it centers on a variety of situations that commonly take place in business and institutional organizations. Pragmatic processes such as speech acts and face theory are adopted to analyze how writers seek to encode their messages for a particular audience, and how readers make inferences when seeking to locate a writer’s intended meaning.

Prices

Show Summary Details
Restricted access

References 133

Extract

References Akar, D. 1998. Patterns and variations in contemporary written busi- ness communication in Turkey: a genre study of four companies. Ph.D. dissertation. University of Michigan. Alvesson, M. / Karreman, D. 2000. Varieties of Discourse: On the Study of Organizations through Discourse Analysis, Human Re- lations, 53, 1125-1149. Ambady, N, / Koo, J. / Lee, F. / Rosenthal, R. 1996. More Than Words: Linguistic and Nonlinguistic Politeness in Two Cultures. Journal of Personality and Social Psychology, 10/5, 996-1011. Argenti, P. 2008. Corporate communication (5th ed). New York: McGraw-Hill. Aristotle, 1954. The Nicomachean ethics of Aristotle. London: Oxford University Press. Arnold, V.D. & Soskis, M.S. 1977. We regret to inform you – News of nonappointment. Business Communication Quarterly, 40/2, 37-38. Austin, J.L. 1975. How to do things with words. Oxford: Oxford Uni- versity Press. Backhaus, K. / Tikoo, S. 2004. Conceptualizing and researching em- ployer branding. Career Development International, 9, 501-517. Bargiela-Chiappini, F. / Nickerson, C. 1999. Business writing as so- cial action. In Bargiela-Chiappini, F / Nickerson, C. (eds) Writing Business: Genres, Media and Discourses. Essex: Longman, 1-32. Bargiela-Chiappini, F. / Nickerson, C. / Planken, B. 2007. Business Discourse. New York: Palgrave, MacMillan. Baum, H. 2006. The transparent leader: how to build a great compa- ny through straight talk, openness, and accountability, NY: HarperCollins. Benoit, W.L. 1995. Accounts, excuses, and apologies: A theory of image restoration strategies. Albany: State University of New York Press. Benoit, W.L. 1997. Image repair discourse and crisis communication. Public Relations Review, 23/2, 177-186. 134 Benoit, W. L....

You are not authenticated to view the full text of this chapter or article.

This site requires a subscription or purchase to access the full text of books or journals.

Do you have any questions? Contact us.

Or login to access all content.