The Challenge of Learning
Edited By Nathalie Schiffino, Laurent Taskin, Céline Donis and Julien Raone
In this volume, 19 contributors from 7 countries analyse how learning happens after crisis in a dynamic political environment where framings, strategies, discourses, interests and resources interact. Exploring various policy sectors, they ask whether and in what ways organizations in charge of crisis management perform well. Where political responsibility is located? What changes do lessons trigger at political, organizational and individual levels? The book answers these questions by addressing issues like blame and responsibility but also the influence of communication, social dynamics and the institutional environment.
List of Tables and Figures
Table 1. Crisis indicators
Table 1. Learning Failures
Table 2. Proactive crisis management strategies overcome learning failures
Table 3. Information Processing Errors
Figure 1. Proactive crisis management strategies and mindful learning can lead to actional legitimacy
Figure 1. Standard crisis model, inspired from Brecher and Wilkenfeld work, based on a discontinuity hypothesis
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