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Quality Assurance in Higher Education in Southern Africa

Challenges and Opportunities

Ephraim Mhlanga

This book attempts to explore the nature of quality assurance policies and practices in three universities in the Southern African region. It looks at how they were developed, the parties that were involved in the policy process, the implications of such processes for policy implementation, and institutional and contextual factors mediating quality assurance practices on the ground. The major aim of the book is to explore both enabling and constraining factors affecting quality enhancement in higher education in this region.
The book is based on a set of case studies undertaken at the three universities. Although they share a relatively common geographical location, the universities have different contextual environments and are at different stages of quality assurance development.


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Foreword by Judy Backhouse vii Acknowledgements ix Chapter 1 Introduction 1 Chapter 2 The Contested Terrain of Quality Assurance: A Theoretical Review 19 Chapter 3 Exploring the Quality Dimensions of Developing Institutions 71 Chapter 4 Context and Institutional Legacies: The Cases of the Universities of the Witwatersrand, Zimbabwe and Botswana 101 Chapter 5 State-Institution Relationships and Implications for Quality Assurance 163 Chapter 6 Making Policy for Quality: Opportunities, Challenges and Constraints 193 vi Chapter 7 Giving Practical Ef fect to Policy 235 Chapter 8 Towards an Enhanced Higher Education System in the SADC 275 Bibliography 289 Index 301

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