Problems and Perspectives in a Heterogeneous Field
The choice of case studies aims to capture a broad range of service sector employment, in terms of both working conditions and employment relations arrangements. As well as covering a number of key sectors, the choice of home countries of the selected firms also aims to capture the impact of national influences for the main industrial relations models in Europe. Overall, the study offers insights into the complexities of the Europeanization of company-level industrial relations in a dynamic field now also confronted by the convulsions unleashed by the Eurozone crisis.
Chapter 10: European company industrial relations in the service sector: Findings, challenges, perspectives
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European company industrial relations in the service sector: Findings, challenges, perspectives
The trails that we have cut across the complex and under-researched terrain of European industrial relations and trade union strategies in the service sector in the course of the case studies now open up the way for a more systematic overview of our findings together with some – tentative – theoretically informed generalizations.
We consider the findings in terms of three aspects of the study:
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