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International Perspectives on Destination Management and Tourist Experiences

Insights from the International Competence Network of Tourism Research and Education (ICNT)


Edited By Michael Lück, Jarmo Ritalahti and Alexander Scherer

The International Competence Network of Tourism Research and Education (ICNT) covers various areas of research. ICNT’s fourth book offers insights of tourism experts with a wide range of interest and expertise on the way tourism is understood and worked in different countries around the world. The first part of this volume focuses on factors influencing the management of tourism destinations, including competition, controlling, and marketing. An in-depth view into tourist experiences is offered in the second part, with examples ranging from volcano tourism to national park and wildlife tourism, and gastronomic experiences.

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Table of Figures


Eva Holmberg: Destination Competitiveness as Performance – a Study of Åland’s Competitiveness in the Tourism Market since 1995

    Figure 1:   The integrated model of destination competitiveness combined with the 3 Ps view

    Figure 2:   The geographical position of the Åland Islands Skärgårdssmak, 2015)

Sabrina Seeler and Ellen Böhling: The Role of Key Indicator-Based Controlling Systems in Strategic Destination Management – The Case of North Rhine-Westphalia

    Figure 1:   Community-oriented and corporate-oriented model

    Figure 2:   Web-based business intelligence solution ‘T-Fis’ – dashboard example (screenshot)

    Figure 3:   Destination marketing organisation structure in Germany

    Figure 4:   Tourism organisation structure in North Rhine-Westphalia

Eric Horster: Digital Tourism Marketing

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