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Innovation at Large

Managing Multi-Organization, Multi-Team Projects

Series:

Johanna Schönrok

Due to increasing complexity in new product development multi-organization, multi-team (MOMT) projects are becoming more common. They are formed in different industries like computer, automotive, aircraft, and space research. Since many of these projects still fail, more knowledge on the influences on performance in and of such projects is required in order to be able to manage them successfully. The author examines the influences of communication within and between teams on team and project performance, which in turn depends on applied design principles that structure and facilitate that information flow. Quantitative and qualitative analyses reveal that there are differential relations on the team and project level as well as for effectiveness and efficiency. Managerial implications are given of how to structure MOMT projects and the design problem-solving process and thereby facilitate the information flow within and between teams in order to make the teams and projects successful.

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Appendix: List of Variables with Corresponding Questionnaire Items 159

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159 Appendix: List of Variables with Corresponding Questionnaire Items In this list the questionnaire questions applied for quantitative analysis are given: Team Performance To what extent do the following statements apply to your team? (please circle the numbers that apply) When the team completes its sub-tasks, it is generally on time. 1 2 3 4 5 6 7 (strongly (strongly disagree) agree) When the team completes its sub-tasks, it is generally within the budget. 1 2 3 4 5 6 7 (strongly (strongly disagree) agree) When the team completes its sub tasks, it is generally meeting the specifications/ requirements 1 2 3 4 5 6 7 (strongly (strongly disagree) agree) Frequency of Problem-Solving Communication between Teams On average how often does your team communicate with other teams concerning: The discussion, development, or evaluation of new ideas or approaches to technical problems, Technical or scientific help or advice, Distribution of scientific or technical information? (please tick the boxes that apply) Team Less than once a month Monthly Weekly Daily Team A Team B Team C Team D Etc. Appendix . 160 Frequency of Problem-Solving Communication within Teams/Team Leader Role On average how often do you communicate with members within your team concerning: The discussion, development, or evaluation of new ideas or approaches to technical problems, Technical or scientific help or advice, Distribution of scientific or technical information? (please tick the boxes that apply) Team Less than once a month Monthly Weekly Daily Member A Member B Member C Member D Etc. Degree...

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