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Post-Merger Intercultural Communication in Multinational Companies

A Linguistic Analysis


Christina Burek

In this book, the focus is on post-merger intercultural integration, effective communication between the relevant cultures and the different politeness strategies adopted by them. It is argued that cultural differences are a key issue in misunderstandings and miscommunication, which can affect a smooth post-merger integration, thereby focusing on differences between the Australians, US-Americans, Germans and the Swiss. The research contributes to bridge the gap between pragmatics, sociolinguistics and intercultural management studies. The empirical findings identify a company’s social dimensions and execution skills as strategic sources of competitive advantage in cross-border M&A activity.


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The Questionnaire The Questionnaire – SPSS tables Interview Guide 154 Appendix: The Questionnaire “Cross-cultural politeness strategies” - Survey - Thank you for taking a few minutes to complete this business survey. It is part of the dissertation project “Post-merger intercultural integration in multinational companies: a linguistic analysis”, supported and supervised by Professor Dr. Joybrato Mukherjee, Chair of Linguistics, University of Giessen, Germany. The questionnaire aims to explore cultural differences in the use of politeness strate- gies in the global workplace. The survey should not take longer than 15 minutes to complete, and most questions can be answered with a tick. In international companies, where employees with different cultural back- grounds work side by side, politeness strategies can differ and lead to serious misunderstandings and communication problems. This is an opportunity for you to have your say, and make your views heard, for the benefit of a better understanding of cultural differences and similarities re- garding politeness strategies in the business environment. Completing the questionnaire Depending on the available infrastructure, the questionnaire can be completed online or printed out to be completed in a paper and pencil version. Participants are free to choose whether they prefer to send the completed forms by e-mail, via fax, or send back the printed version by post. Confidentiality guarantee Participants are guaranteed that all information will be kept confidential, i.e. any names or data will be kept private and will not be given to any third party, nor will such information be revealed in the dissertation...

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