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Aviation Communication

Between Theory and Practice

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Edited By Silvia Hansen-Schirra and Karin Maksymski

This book contains a collection of articles dealing with aviation communication from a practical as well as a theoretical perspective. Its publication arises as a result of the conference «Languages and cultures above the clouds – International English between standardization and everyday aviation communication», which took place on the 4th and 5th November 2010 at the Johannes Gutenberg University in Germersheim. The book substantiates and prospectively encourages an exchange between pilots, air traffic controllers, (language) trainers and researchers, i.e. an exchange between theory and practice. Not only does it contribute to the discussion of communication problems, but also to the development of efficient solutions concerning communication in Air Traffic Control.

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Wendy L. Fox: Play Again, Please! – Transcribing Aviation Communication

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33 Wendy L. Fox Play Again, Please! – Transcribing Aviation Communication 1 Introduction This article describes how aviation communication was transcribed to make use of it for further analysis. The problems that occurred during the transcription process and possible solutions illustrate very well where, in general, problems in aviation communication can occur and how they could be avoided or solved. The transcription was carried out within a project on the analysis of aviation communication. This project focuses on a specific area of aviation communica- tion, namely that which occurs in the immediate airspace around airports. Here, the higher frequency of aircrafts, the higher flight density and the resulting stress for the communication partners offers interesting research possibilities. We chose Paris-Orly Airport and Amsterdam Airport Schiphol for analysis. These are described in section 2.2, after the introduction of the technical side of transcribing and related problems in 2.1. Section 3 deals with communication issues, focusing, on the one hand, on the International Civil Aviation Organization (ICAO) and their influence on aviation communication (3.1) and, on the other hand, on the sources and rules necessary for identifying, analyzing and solving transcription problems and typical mistakes (3.2). 2 The “Setting”: Technical Devices and Source of Communication It is not only the actual aviation communication that can cause problems; they can also be rooted in “surrounding” aspects, such as technical devices and char- acteristics of the place where the communication was recorded. These problems and their consequences for the transcription process are described in the...

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